Most books on public speaking or presentation skills suggest there are four types of presentation, aimed at either
• Informing
• Entertaining
• Motivating and inspiring
• Persuading
I disagree.
I believe the purpose of all presentations, especially in the business world, is persuading. Even if you are not looking to make a sale, gain a contract or change audience members' minds, you are still attempting to persuade them to listen to you, and to accept your information.
These are the six steps to persuasion that I discuss in my training workshops:
1. Develop a concrete objective
2. Gain Audience Intelligence
3. Demonstrate passion about your subject
4. Structure backwards
5. Conduct a Murder Board
6. Conduct a Post-Presentation Analysis
Let’s look at each of these steps:
1. Develop a concrete objective
Your objective is not merely to deliver a good presentation. An oral presentation is the means to a specific end, and that end is what you want the audience to do with your information. If you are vague in your own mind about what action you want the audience to take, you will
not have the focus and thematic unity required in an oral presentation.
A written document such as a memo can be poorly written and appear incoherent on first reading, but its obtuseness can finally be pierced on a second or third reading. The oral
presentation must be understood immediately. There are no instant replays.
The goal of your presentation is to persuade audience members to buy your product, service, or project, or the information you are providing, because they see it as solving their problem.
Once you have decided on your objective, type it, print it, and paste it on your monitor. Refer to this objective as you progress in your draft. It becomes a compass heading to keep you on course. When you find you are going off on a tangent, redirect towards this objective.
Because you must solve the problems of your audience, you must know precisely what these problems are. That leads to the second step which is vital because it gets to the heart of persuasion - knowing your audience's position on the subject, knowing what problems confront audience members, and their attitudes on the issue.
2. Gain Audience Intelligence
Members of your audience probably have a great deal on their mind, and you are competing with these preoccupations for attention. They have only limited time to listen to
you. You must know what are the hot buttons to push, and which hot buttons to avoid touching, lest you distract your audience from the focus of your presentation.
Conduct research on the internet, talk to people who have spoken to this group before, know the idiosyncrasies of key members of the audience.
The more information you have about the concerns, problems and needs of audience members, the better prepared you will be. Keep in mind that persuasive communication takes place at the intersection of your objective and the needs of the
audience. If you fail to reach this intersection, concentrating only on what you want, you will not persuade.
Finish reading this article
About the Author:
This article is excerpted from Larry Tracy’s book, The Shortcut to Persuasive Presentations, available for purchase at his website. A retired Army colonel, he was called “an extraordinarily effective speaker” by President Ronald Reagan. He has been cited in various publications as one of the top presentations trainers in the US. His website is #1 on Google for “persuasive presentations, and
he was on the cover of the July 2005 American Speaker magazine.
http://www.tracy-presentation.com/